The general conditions of sale are intended to inform any potential consumer, person or entity about the terms and conditions in which the company M E Y C I Trading LLC, proceeds with the sale and delivery of products ordered. These general terms and conditions also define the rights and obligations of the parties in connection with the sale of goods by the Seller to the consumer.
They apply, without limitation or qualification, to all sales by the Seller of the products offered on its website: https://www.thesweetbazaar.com .
Any order achieved on this site leads to the acceptance of these conditions.
1 – PRICE
1.1. The prices of our products are given in UAE Dirhams. The prices exclude participation in shipping costs, charged in addition to the price of products purchased according to the amount of the order. All prices are inclusive of VAT and other taxes, wherever applicable.
1.2. All orders regardless of their origin are payable in AED (UAE Dirhams).
1.3. The company M E Y C I Trading LLC reserves the right to change prices at any time, but the products will be billed based on rates in effect at the time of order entry, subject to availability on that date. This change will be reported to the Buyer before any order.
1.4. The VAT amount shown on the cart page is applicable on the date of the order.
1.5. The VAT rate applicable regardless of who provides the Buyer is the Seller’s rate, that is to say a rate of 5% depending on the product.
1.6. If delivery takes place outside the territory of the United Arab Emirates, customs duties and formalities related are the sole responsibility of the Buyer.
2 – RESERVATION OF PROPERTY
Products purchased on the site https://www.thesweetbazaar.com remain the property of M E Y C I Trading LLC until full payment is received.
3 – ORDER
4 – VALIDATION
The consumer must be informed by the Seller of the essential characteristics of the property before the conclusion of the contract. That said, you acknowledge having read and accepted these Terms and Conditions before placing your order.
5 – DUTIES
When the Customer confirms his order, this validation implies acceptance of these Conditions of Use. Its application can not be challenged unless cancellation within 2 days upon receipt of the order.
6 – CONFIRMATION OF ORDER
The Seller M E Y C I Trading LLC agrees to confirm the Customer’s order through an acknowledgment by e-mail within 24 hours. It will specify the contents of the order, its cost, the payment method chosen and the procedure of delivery.
7 – THE PROOF
Unless proved otherwise, the data recorded on the site https://www.thesweetbazaar.com archived by the vendor constitute proof of all transactions made by M E Y C I Trading LLC and its Customers.
8 – AVAILABILITY
Product offers and prices displayed on the site https://www.thesweetbazaar.com are valid until they are visible on the site, subject to availability. For products not stocked in our stores, our offers are valid subject to availability from our suppliers. In this framework, information on the availability of products are provided at the time of your order.
This information comes directly from our suppliers, errors or changes may exceptionally exist. In the event of unavailability of product after placing your order we will notify you by mail or by post as soon as possible.
9 – DELIVERY
Products purchased on the site are shipped under the terms of deadlines set out in section “Delivery” following the confirmation of payment and obtaining necessary documents if necessary (Outside UAE). The products are delivered to the shipping address you provided during the ordering process.
In case of delay, an email will be sent.
9.2 – Delivery problems
You must notify on the delivery receipt any reserve regarding the delivered product (eg damaged package, already open …) within 2 days of receiving the product. If the package is lost or not received, please contact us as soon as possible to achieve an audit of service delivery.
9.3 – Product Compliance
M E Y C I Trading LLC will refund or exchange products that do not correspond to your order. In this case we kindly ask you to report in detail in writing and send back the product. For M E Y C I Trading LLC to exchange or refund the product, the request must be made within 2 working days of delivery. Any claims made after this deadline will not be accepted. Products must be returned to us in the state in which you received them with all items included (box, basket, cardbox).
The shipping costs will be reimbursed based on the rate charged.
In any case, you benefit from the provisions of the legal guarantee in particular those relating to warranty against hidden defects. The provisions of this section do not prevent you from enjoying the right of withdrawal (money back) under section 5.
All the specific provisions relating to the delivery of the order are detailed in the “Delivery section” of the site and can be part of a detailed schedule page under the terms of navigation.
10 – PAYMENT
The payment of your purchases can be made using several methods including online payment by credit/debit card: Visa, MasterCard.
Payment of the full price must be made during the order by the Buyer. At no time, the payments can be considered as a deposit. The receipt of the full amount of the order will be made by the Seller at the time of confirming the order.
11 – REFUNDS
Refunds for products in the cases referred to in Article 5 shall be made within a period not exceeding 30 days after receipt of goods by us.
Reimbursement will be made to by re-crediting your bank account or through the same payment method made by the customer.
No sending in refunding will be accepted for whatever reason.
12 – RETURNS
Returns will be accepted by M E Y C I Trading LLC only upon its prior written agreement and in no case more than 48 hours after delivery to a recipient.
Where M E Y C I Trading LLC accepts a return in the case of an obvious flaw or the nonconformity of the products delivered with an order, M E Y C I Trading LLC will allow the free replacement of the product or the return of the amount paid by the purchaser. In making a purchase, the purchaser, on behalf of itself and any recipient of the purchase, waives any additional claims it may have, including for interest and other payments.
Returns are to be made to M E Y C I Trading LLC. This right of return will be accepted for products in their original packaging, complete, undamaged and accompanied by a copy of the invoice. Items returned incomplete, damaged or soiled by the Customer are not taken into account.
13 – SECURITY
For payment by credit card, our website is subject to a security system developed by our payment service provider: this platform and its title is shown when you pass control.
14 – INTELLECTUAL PROPERTY
Only use for private use subject to different rules even more restrictive code of intellectual property is permitted. Any reproduction in full or in part of https://www.thesweetbazaar.com site is strictly prohibited.
15 – PERSONAL INFORMATION
M E Y C I Trading LLC will not disclose to third parties the information you provide.
These are confidential.
They will only be used for processing your order and to reinforce and personalize the communication and product reserved for guests of M E Y C I Trading LLC, including the newsletters published on the website https://www.thesweetbazaar.com which you will have subscribed and as part of customizing the site based on your interests.
Regarding this information you have the right to access, rectify and oppose your personal data. To do this you just need to apply online or by mail indicating your name, address and if possible your Customer reference.
16 – LIABILITY
The products conform to UAE legislation and standards applicable in UAE. M E Y C I Trading LLC can not be held liable for failure to comply with the law of the country where the product is delivered (eg in case of a product ban …) It is your responsibility to check with local authorities the possibility to import or use of products or services you plan to order.
Photographs and graphics reproduced and illustrating the products are given for information. M E Y C I Trading LLC can not be held liable for breach of contract, in case of force majeure, shortage, disruption or total or partial strike of postal services and transport and / or communications, flood, fire. If shopping for a professional purpose, the company shall not be liable for all damages, business interruption, loss of profits, damage or expense that might arise from the purchase of products. M E Y C I Trading LLC cannot be held liable for any damages that may arise from the purchase of products.
The Seller can not be held liable in the absence of the recipient for delivery of the Products and / or if the Customer (or the person designated by it) not withdraw or withdraw late the Products from the carrier.
Note regarding phishing: it is a way to escape the vigilance of the User, by copying a perfect site and making the impression that you order on the official website of the merchant. In the event that the Seller M E Y C I Trading LLC is a victim of this manipulation, its liability can not be questioned since it itself a victim.
17 – APPLICABLE LAW – DISPUTES
This contract is subject to UAE law. The language of this contract is the English language. In case of dispute, UAE courts will have jurisdiction.
18 – COOKIE
The User is informed that during his visits to the site, a cookie is installed on his browser (a cookie is a data block that does not identify but which is used to record information about the navigation of this site). In general, this cookie contains an identification number or code that allows us to recognize you when you return to our site. The implementation of these systems allows us to simple recover statistics to improve our site and better meet your needs. The data involved are in no way transferred to third parties. Remember that your browser has features that allow you to refuse the cookies, to be warned before accepting cookies, or delete them.